In Arabic, “LAKA” means “for you.” The LAKA Gift Card is the ultimate shopping companion, accepted at numerous malls across the UAE. It’s your ticket to hassle-free shopping, brought to you by Line Investments and Property-Sole Proprietorship LLC (L.I.P.), the real estate division of Lulu International Holdings Limited.

No, the LAKA Gift Card comes with no additional fees.

Currently, the LAKA Gift Card is available in an elegant physical form.

Choose from a variety of denominations, with a minimum load of AED 50 and a maximum of AED 3,500 per card, and up to AED 55,000 per individual over 12 months or 1 year, to suit any occasion or budget.

You can conveniently purchase the LAKA Gift Card at the customer service counters of the following malls managed by Line Investments and Property SP LLC:

• Abu Dhabi: Al Wahda Mall, Khalidiyah Mall, Mushrif Mall, Madinat Zayed Shopping Center, Al Raha Mall, Mazyad Mall, Forsan Central Mall, Al Falah Central Mall, Shawamekh Central Mall, Shawamekh Central Mall and Al Dhafra Mall.
• Al Ain: Barari Outlet Mall and Al Foah Mall.
• Dubai: Silicon Central Mall.
• Sharjah: Sharjah Central Mall.
• UAQ: Mall of UAQ.
• Ras Al Khaimah: Rak Mall.
• Fujairah: LuLu Mall Fujairah.

Your LAKA Gift Card is accepted at participating outlets in all the malls listed above. Shop with ease across multiple brands and stores!

The LAKA Gift Card is powered by VISA, making it seamless to use at any point-of-sale (POS) terminal in participating stores within the malls (Refer to Point 5).

The LAKA Gift Card is not reloadable. Once the balance is used up, simply purchase another card for continued convenience.

It’s easy! Visit www.laka4u.com to check your balance and card validity.

Yes, your LAKA Gift Card must be activated before use. Activation is simple and can be done online at www.laka4u.com

Yes, a valid Emirates ID is needed to complete your purchase.

Your LAKA Gift Card is valid for six months from the date of purchase.

You can conveniently pay by – Cash, Debit/Credit Card, and also by redeeming ADCD touchpoints.

Yes, registration is done at the time of purchase for your convenience.

No, the LAKA Gift Card is for in-store use only and cannot be used at ATMs or for online transactions.

You can use your card multiple times during its validity period, as long as there’s a remaining balance.

Yes! Partial redemptions are allowed, giving you full control over your spending.

The balance cannot be carried forward or redeemed after expiration. However, you have a 1-month grace period to use the remaining card balance by extending the validity for a fee of AED 25 + VAT.

No, the card cannot be exchanged for cash.

Treat your card like cash. If it’s lost or stolen, contact our customer support helpline at +9712207 3300, email [email protected], or visit any of the customer service desks at any of our malls. A replacement card can be issued for a fee of AED 50+ VAT

Yes, the fees are as follows:

• Reactivating an expired card: AED 25 + VAT (1-month grace period only).
• Reissuing a lost or stolen card: AED 50 + VAT (The reissued card will have the same validity as the old card)

Returns are subject to the policies of the store where the purchase was made.

Absolutely! Our friendly customer support team is here to assist you. Reach us at +971 2207 3300 or email [email protected] for any queries. Or visit any of the customer service desks at any of our malls.

The LAKA Gift Card comes with a special feature that allows you to include a personalized video message. To use this feature, simply scan the QR code located on the back of your LAKA Gift Card and follow the on-screen instructions to record your message. Recipients can scan the same QR code to view your personalized video, making the gift even more memorable!