• In these Terms: “the Issuer” means Line Investment and Property and / or the participating Malls (refer: participating malls). “the customer” means the person who has purchased the Gift Card (“the LAKA Gift Card”) and/or the person nominated by the purchaser to use it.

• These Gift Card Terms and Conditions will apply between the issuer and the customer and in relation to the Gift Card.

The Gift Card is available for purchase at Customer Service Counters within all the Malls of Line Investments and Property LLC. `
Al Wahda Mall – Abu Dhabi,

Khalidiyah Mall – Abu Dhabi 
Mushrif Mall – Abu Dhabi
Al Raha Mall – Abu Dhabi
Mazyad Mall – Abu Dhabi
Madinat Shopping Center and Gold Center – Abu Dhabi
Forsan Central Mall – Abu Dhabi
Al Foah Mall – Al Ain
Barari Outlet Mall – Al Ain

• The Gift Card is a prepaid card and should be treated just like cash for purchasing goods. It cannot be replaced if lost, damaged or stolen and the customer will lose any funds held on the Gift Card.

• The Gift Card can only be used in the participating outlets of the shopping malls (refer: participating malls) of Line Investments and Property LLC.

• The Gift Card cannot be used in any ATM machine or over any counters of financial institutions like bank, money exchanges etc.

• The customer is required to keep the Gift Card and the numbers on it, safe and secure for the customer’s own personal use. Any misuse by a third party will be at customer’s risk.

• The Gift Cards are available currently in AED 50 and AED 100 denominations only.

• It is expected that the Gift Card may be used at participating outlets of the shopping malls (refer participating shopping malls). But the issuer will not be liable if the customer cannot use the Gift Card with any retailer and the issuer will not be liable for any goods and/or services purchased from any retailer using the Gift Card. Additionally, the issuer cannot guarantee that the retailers who have agreed to accept the Gift Card will continue to accept the Gift Card.

• The Gift Card will be valid for 6 months from its date of purchase after which it will expire and cannot be used.

• The Gift Card cannot be topped up or reloaded.

• The gift card in not partially redeemable. It can be used only once. Customer need to hand over the card to the retailer at the time of purchase from where the customer buy goods/services.

• If the user of the Gift Card is under 16 years of age, the retailer may not accept the gift card if he feels that such user not understood the terms and conditions of the gift card and an adult supervision is required. For any such event the issuer shall not be responsible.

• To check the balance and the expiry date of the gift card at any time the customer can visit www.Laka4u.com.

• The purchase amount, if any, that exceeds the Gift Card value shall be paid using a different payment method, for avoidance of doubt the Gift Card can be redeemed only for an amount equivalent to the amount loaded onto the Gift Card.

• The Customer agrees that the issuer can apply and reduce the Gift Card value by the value of all purchases of goods and services that are authorized by the customer. Transactions are authorized by the customer when the customer:

  • Use Gift Card or allow an operator or other person to do so, at an electronic point of sale terminal at a participating retailer; or

  • Give a participating retailer details of the Gift Card and authorize the transaction in some other way approved by that retailer.

• When the customer authorizes a transaction:

  • The Customer are confirming that the transaction correctly represents the purchase price of the goods or services obtained; and

  • The customer is agreeing to pay the amount of that transaction by the reduction of the Gift Card value and pay any excess amount by a different payment method acceptable by the retailer.

• In case of Lost, damage or theft, the issuer cannot block, cancel or replace the card and will not be responsible for any transactions on the lost/stolen card.

• The customer should use all of the value of the Gift Card by one time use before the expiry date (which is 6 months from the purchase date)

• The customer can contact Customer Service Desk of Malls (refer participating malls) in case of any doubt or enquiry.

• The issuer may from time to time change these Gift Card Terms and Conditions. The issuer may from time to time take such actions and/or make such changes as reasonably consider being necessary for any of the purposes of protecting electronic funds from misuse, fraud prevention, overcoming operational difficulties, complying with applicable law or regulation, or making more efficient the working of the Gift Card. These may include (but are not restricted to):

  • Making changes to these Terms;

  • Cancelling the Gift Card and refunding process;

  • Declining or authorize transactions;

  • Suspending or restricting all or part of the operation of the Gift Card

  • Instructing a retailer to retain the Gift Card.

• If the issuer does any of the above, the issuer will give a general notice as much and in such manner as is reasonably practicable (unless circumstances are exceptional).

• The issuer retains the ownership and the proprietary rights of the Gift Card at all times. It should be returned to the issuer as soon as it has no spending or redemption value, or if cancelled, or if required by the issuer.

• The issuer reserves the right to stop this Gift Card program at any time without informing the customer in advance. However, in such event, the customer can redeem the gift cards with in the validity period from the participating outlets. the customer shall not have any right to claim compensation from the issuer.

• The customer agrees to provide and irrevocably authorize and permit the Issuer to disclose and furnish such information provided by the customer that the issuer deems fit concerning the customer to the Issuer’s authorized representatives, subsidiaries, associates, branches, assignees, agents or other connected parties (including the Issuer’s third party advisers and marketing partners).

• The Issuer shall also be at liberty to share the necessary information relating to the customer with the selected Gift Card brand partners for the purpose of cross selling and marketing of goods and service to the customer and in relation to which the Issuer has entered into a formal agreement with such partners. .

• The Issuer shall have an unconditional right to disclose any information in relation to the customer if such information is generally available to third parties, or is lawfully in our possession, or is sought by a court of competent authority, governmental body or regulatory authority (including the Central Bank).

• The Customer acknowledge and agrees that the calls to and from the issuer may be monitored and/or recorded.

• The Terms and Conditions are governed by and shall be construed in accordance with the laws of the Emirate of Abu Dhabi and the Federal Laws of the UAE and the customer hereby submit irrevocably to the non-exclusive jurisdiction of the civil courts of the Emirate of Abu Dhabi Such submission shall however not prejudice the rights of the Issuer to bring proceedings against the customer in any other jurisdiction.

• The issuer is not liable for any prohibited use or misuse of the card whatsoever. Furthermore, the customer acknowledge that the Gift Card may not be used:

  • to purchase goods or services that a retailer is not permitted to supply to the customer (for example and not limited to, a retailer cannot by law sell certain products to the customer if the customer is a minor or under a restricted age limit or if such retailer is not licensed to sell such products);

  • for purchases over the Internet or by email, phone or fax.

• The issuer is not liable for any failed transaction if the customer do not have sufficient funds on the Gift Card to cover a transaction, the terminal or system is not working properly, circumstances beyond our control prevent the transaction, or the merchant authorizes an amount greater than the purchase amount.

• If there is a problem or dispute with a purchase of goods or services, the customer must address it directly with the retailer involved. Refunds and returns are subject to the merchant’s policies or applicable law. In case of other errors on the Gift Card account, contact the respective shopping mall customer service desk

• To the extent permitted by law, the issuer will not be liable to the customer for any loss or damage (whether direct or consequential), nor be in default under these Gift Card Terms and Conditions, for failure to observe or perform any of our obligations for any reason or because which could not, with reasonable diligence, be controlled or prevented. These causes include, but are not limited to, acts of God, acts of nature, acts or omissions of government or their agencies, strikes or other industrial action, fire, flood, storm, riots, power shortages or failures, sudden and unexpected system failure or disruption by war or sabotage, and other acts or omissions of third parties.

• In any one or more phrases, sentences, clauses, or paragraphs contained in these Gift Card Terms and Conditions shall be declared invalid by the unappeasable order, decree or judgment of any court, the Gift Card Terms and Conditions shall be construed as if such phrases, sentences, clauses or paragraphs had not been inserted in the Gift Card Terms and Conditions, all other phrases, sentences, clauses or paragraphs shall be valid, applicable and binding

• The issuer may assign any or all of our rights and obligations herein to any third party as the issuer freely deem fit.